**Check Order Status**  
 [Order Lookup »](/web/OrderSearch?storeId=10151&catalogId=10051&langId=-1) 

 **Help Desk**  
 Visit our [Help Desk](//help-desk.advanceautoparts.com/s/) site for FAQs

SELF-SUPPORT

**Chat with us via Live Chat or Facebook Messenger**  
 For all questions you can chat with us via Live Chat or Facebook Messenger by selecting the **LIVE CHAT button** on the bottom right of your screen.  
 Monday-Saturday 8:30 am - 7:30 pm ET and Sunday 8:30 am - 5:30 pm ET 

 **Text Us**  
 For all questions please text 1-877-238-2623  
 Monday-Saturday 8:30 am - 7:30 pm ET and Sunday 8:30 am - 5:30 pm ET  
 *By texting key word "Advance" to 877-238-2623 you are Opting-in to receive automated text messages from our Customer Support team at Advance Auto Parts. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP or Unsubscribe. Reply Help for help.* 

 *By texting the number above, you agree to our [Terms and Conditions](https://shop.advanceautoparts.com/o/terms-mobile) and Privacy Policy.*  

 **Call Us**  
 For **Online related questions** (new or existing orders, website issues, etc.) please call  
 1-877-238-2623 (ADVANCE), Option #1  
 Sunday-Saturday: 8:30 am - 5:30 pm ET 

 For **Advance Rewards Loyalty Program** related questions please call  
 1-877-238-2623 (ADVANCE), Option #2  
 Sunday-Saturday: 8:30 am - 5:30 pm ET 

 For **In-Store Customer Service** please call  
 1-877-238-2623 (ADVANCE), Option #3  
 Monday-Friday:  8:30 AM – 5:30 PM ET 

 For **DieHard Battery Support** related questions please call  
 1-877-238-2623 (ADVANCE), Option #5  
 Sunday-Saturday: 8:30 am - 5:30 pm ET

STILL HAVE QUESTIONS?

Use our [Store Locator](/web/StoreLocatorView?storeId=10151&catalogId=10051&langId=-1) to find store hours, addresses, and phone numbers.

FIND A STORE

Advance Auto Parts, Inc.  
 Store Support Center  
 4200 Six Forks Road  
 Raleigh, NC 27609

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