Chat with us via Live Chat or Facebook Messenger
For all questions you can chat with us via Live Chat or Facebook Messenger by selecting the LIVE CHAT button on the bottom right of your screen.
Monday-Saturday 8:30 am - 9:30 pm ET and Sunday 8:30 am - 5:30 pm ET
Text Us
For all questions please text 1-877-238-2623
Monday-Saturday 8:30 am - 9:30 pm ET and Sunday 8:30 am - 5:30 pm ET
By texting key word "Advance" to 877-238-2623 you are Opting-in to receive automated text messages from our Customer Support team at Advance Auto Parts. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP or Unsubscribe. Reply Help for help.
By texting the number above, you agree to our Terms and Conditions and Privacy Policy.
Call Us
For Online related questions (new or existing orders, website issues, etc.) please call
1-877-238-2623 (ADVANCE), Option #1
Sunday-Saturday: 8:30 am - 5:30 pm ET
For Advance Rewards Loyalty Program related questions please call
1-877-238-2623 (ADVANCE), Option #2
Sunday-Saturday: 8:30 am - 5:30 pm ET
For In-Store Customer Service please call
1-877-238-2623 (ADVANCE), Option #3
Monday-Friday: 8:30 AM – 5:30 PM ET
For DieHard Battery Support related questions please call
1-877-238-2623 (ADVANCE), Option #5
Sunday-Saturday: 8:30 am - 5:30 pm ET
Advance Auto Parts, Inc.
Store Support Center
4200 Six Forks Road
Raleigh, NC 27609