WHAT IS ADVANCE'S RETURN POLICY?

Here's what you need to know about Advance Auto Parts product returns:

Products, purchases, or items identified as "All Sales Final" either at the store, online, on the receipt or otherwise, are not eligible for return at any Advance Auto Parts store or online.

You can return an eligible product purchased from Advance Auto Parts to any of our stores.

• Returning an Online Purchase to an Advance Auto Parts Store
  Online purchases can be returned to any Advance Auto Parts store within 45 days from the date of purchase as NEW, which means the item must be in its original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Please bring the original packaging and your receipt and have your Order Confirmation email ready.

  • Your refund will be credited back to you using the same payment method you used for your original order.
  • Shipping and handling charges are not refundable unless the return is due to our error.

• You must have one of the following IDs for returns:

  • Driver's License
  • State ID
  • Military ID
  • Permanent Resident Card or Border Crossing Card

• If You Have Proof of Purchase/Receipt
  We allow 45 days for you to return a product as NEW, which means the item must be in its original condition and packaging, unopened and uninstalled, including all original materials supplied with the item.

  • Items returned for warranty may be exchanged or refunded in most cases.
  • All refunds will be credited back to you via the same payment method used for your original order.

• If You Don't Have Proof of Purchase/Receipt
  If you return an item without proof of purchase, you will receive an Advance Auto Parts merchandise gift card at the lowest selling price of the item in the last 45 days. It must be returned as NEW, which means the item must be in its original condition and packaging, unopened and uninstalled, including all original materials supplied with the item.

• To Obtain an Online Receipt
  You can find a copy of your receipt in your Order Confirmation email or use the Order Lookup link on the homepage bar, top right. If you did not register with us and/or cannot locate your Order Confirmation email, please contact our Customer Care Department via chat, text us at 1-877-238-2623, by calling us at 1-877-238-2623 (ADVANCE), option 1, or by visiting us online at our Contact Us page.

  • If you're a Speed Perks member, you can use your Order Detail from the Order History section of your Speed Perks online account page.

• Warranty Returns
  The warranty period is 45 days from your date of purchase or any longer warranty period that may be printed on your original sales receipt. Please refer to our Limited Warranty Policy for details.

• Core Returns
  All Core returns need to be for the exact part purchased, in original packaging and in fully rebuildable, undamaged, condition. In some cases, fluids must be drained. Please refer to our Core Charge Policy for more information.

• Buy One, Get One Offers
  Products purchased under a Buy One, Get One offer (ex. Buy One, Get One Free) are purchased at a discounted price for each item. Returned Buy One, Get One products will be credited back to you at the discounted price the product was purchased.

• Other Conditions for Returns

  • Some merchandise, including opened gaskets and electrical/electronic goods, are not returnable. We have a list of non-returnable items in our Returns Policy.
  • Certain Special Order, Commercial Tools and Equipment are subject to a 15% re-stocking fee when returned.
  • Clearance and "AS IS" merchandise are non-refundable.
  • Shipping costs are not refundable, unless it is determined that Advance Auto Parts was in error.

PLEASE NOTE: Returns and exchanges may be limited at any time for any reason.