Question 1

What is Advance Rewards?

Accepted Answer

Advance Rewards is Advance Auto Part's loyalty program. It is made for DIY customers to save more money the more they shop.

Question 2

What are the membership tiers?

Accepted Answer

Advance Rewards has three tiers: 1st Gear - Free to join, auto-enrolled at sign-up. Earns 5 points per $1 spent. 2nd Gear - Requires $500 in annual spend. Earns 8 points per $1 spent. Top Gear - Requires $1,000 in annual spend. Earns 10 points per $1 spent.

Question 3

How do points work?

Accepted Answer

Points will be calculated depending on the member's tier. 5, 8, or 10 points per dollar corresponding to 1st Gear, 2nd Gear, and Top Gear.

Question 4

What are the reward thresholds?

Accepted Answer

The reward thresholds are as follows: 500 points = $5, 1000 points = $10.

Question 5

What's new about coupon combining?

Accepted Answer

All members can combine up to $100 in Rewards in our mobile app. Only one Reward can be used per transaction.

Question 6

Do coupons expire?

Accepted Answer

Yes. All Rewards expire 90 days after they are issued. See terms and conditions for more details about Rewards.

Question 7

What happens to points or coupons from returned items?

Accepted Answer

When you return a purchase, the points you earned for the purchase will be deducted from your Advance Rewards point balance. Example: As a 1st Gear member, you purchased a $100 part on Monday and earned 500 points. On Wednesday, you returned the item. Once the return is processed, those 500 points earned from Monday's order will be deducted from your Advance Rewards balance. This may result in a negative point balance depending on the other points in your account at the time of the return on Wednesday.

Question 8

Will members keep their tier status?

Accepted Answer

2nd Gear and Top Gear members will keep their status for the next calendar year and must re-qualify during that time. Unconverted points will roll over. 1st Gear members will lose unconverted points at the end of the calendar year.

Question 9

What happened to Perks Bucks?

Accepted Answer

The coupon name has changed from Perks Bucks to Rewards, but redemption rules remain the same.

Question 10

When do I receive my Rewards?

Accepted Answer

We keep track of all points and will automatically issue your $5 Reward as soon as you reach 500 points. If you reach 1,000 points, you will receive $10 Rewards. Your Rewards will be uploaded to your account within 3 days of your qualifying transaction, and you will be notified via email.

Question 11

If I earn Rewards, can they be redeemed at a different store?

Accepted Answer

You can redeem them in any store in the country or online. Also, you will earn points from purchases both in store and online.

Question 12

Why do I have a negative point balance on my Advance Rewards dashboard?

Accepted Answer

As described above, when you make a return the points you earned for that purchase are subtracted from your existing point balance found on your dashboard. If the number of points subtracted due to the returned product exceeds your existing point balance, then you will see a negative balance. Any Rewards earned are NOT affected, these rewards are yours to use as outlined. Advance Rewards points earned on future eligible purchases will be applied to the negative balance first. Example: If you earned 500 points from your purchase, these points were added to your existing point balance you see on your Advance Rewards dashboard. If you make the return after receiving the points, the 500 points you earned from the purchase will be subtracted from your existing point balance. If your existing point balance at the time of the return was below 500, this would result in a negative point balance on your dashboard.

Question 13

How do I keep track of all my transactions for warranties?

Accepted Answer

You now need to have an account on shop.advanceautoparts.com in order to see your in store or online transactions. If you already have an account on shop.advanceautoparts.com, log in and link your Advance Rewards account by providing the phone number. If you don't have an account on shop.advanceautoparts.com, you can create one and link your Advance Rewards account by entering the phone number you used for membership registration.

Question 14

Can I use my Rewards on anything I want?

Accepted Answer

Rewards can be redeemed on purchases $0.01 over the coupon amount. You can use your Rewards on most products in store or online at Advance Auto Parts. Excluded products and services include factory direct orders, special orders, core deposits, gift cards, rental of loaner tools, shipping and handling, taxes or other government fees or charges. Coupons expire 90 days from date of issue, so don't forget to use them!

Question 15

Is every Advance Auto Parts and Carquest store Participating?

Accepted Answer

All Advance Auto Parts stores in the United States and Puerto Rico participate in the Advance Rewards program. Most Carquest stores participate in the program and the list keeps expanding. We recommend you contact the store in question for the latest information.

Question 16

How long do I keep my status (1st Gear, 2nd Gear, Top Gear)?

Accepted Answer

Your status is achieved based on calendar year cumulative purchases. Whenever your maximum level is achieved, you remain at that level for the balance of the calendar year AND the next calendar year. Example – Between January and March 17, 2026, you made $1,032 in purchases. As of March 18, you will be a Top Gear Member. You will enjoy Top Gear level benefits for the rest of 2026 and 2027.

Question 17

Is there a way for me to receive points other than 5 points for every dollar spent?

Accepted Answer

There are two great ways to earn extra points. You will receive bonus points for popular product categories throughout the year. In addition, as your spending increases throughout the year, the points you earn will also increase. Spend $500 in a calendar year to reach 2nd Gear and earn 8 points per dollar. Spend $1,000 in a calendar year to reach Top Gear and earn 10 points per dollar.

Question 18

Why should I connect my in store Advance Rewards account with a shop.advanceautoparts.com account?

Accepted Answer

We have created a new secure web page called 'My Dashboard' that contains everything about your Advance Rewards account that you need to know – all of your transactions, Rewards, points balance, points to next reward, tier status and more! You will also have access to a new 'My Benefits' section where you can see all of your benefits, including Bonus Points, offers and more!

Question 19

Do I still call the same customer support number if I have any issues?

Accepted Answer

Yes! Our Customer Support team is here to help! Simply call 1-877-238-2623.

Advance Rewards

Get $5 off $20 on your first purchase when you become a member.*

FEATURED OFFERS

500 Bonus Points + $10 Advance Gift Card

Auto Batteries Starting At $99.99

FREE Carquest Standard Brake Pads

Save Up To $20 + FREE Oil Filter

REWARDS = WINS

GEAR UP AND LEVEL UP

1st GEAR

2nd GEAR

TOP GEAR

MORE INFORMATION

FAQS

ADVANCE REWARDS PROGRAM TERMS & CONDITIONS