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|Abutment Hardware Included:||Yes|
|Friction Material Thickness, Inner Pad:||18.2 mm|
|Friction Material Thickness, Outer Pad:||18.2 mm|
|Front or Rear Brakes:||Front|
|Pad FMSI Number:||D784|
|Pad Shims Included:||Yes|
|Pad Wear Sensor Included:||Yes|
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Q:I just purchased Akebono Pro Act Ultra Premium Ceramic Disc Brake Pad Kit part # ACT784. In Advanced Auto Parts website under SPECIFICATIONS, this part # is described as having "friction material thickness of 18.2 mm on both inner and outer pads". The actual friction material thickness is 11 mm on each pad. The total thickness including the metal backing plate is 18.2 mm. Why is 7.2 mm of solid metal included as "friction material thickness"?
A:Sorry for the inconvenience cause. I am forwarding your feedback to the appropriate department for a necessary review to avoid such happenings in the future and to enhance your future shopping experience. For any further assistance, please feel free to call us at: 1-877-238-2623 or visit the nearest Advance Auto Parts store and one of our Parts Pros will gladly assist you with any questions or concerns you may have.