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|Tensioner Type:||Belt Tensioner|
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Q:we got this part but we think they sent us the wrong part. when we asked them if they did they told us it was the right one but the fact is that it just does not fit on our 1999 neon! it also does not look exactly like it does on the picture. what should i do?
A:If you are not completely satisfied with your purchase, return it to any Advance Auto Parts store or to our returns center within 90 days from the date of your purchase. All refunds will be credited back to you via the same payment method used for your original order. Shipping and handling charges are not refundable except in case of returns due to our error. For further assistance, please feel free to call us at 1-877-238-2623 or visit your nearest Advance Auto Parts store and one of our representatives would be more than happy to assist you.
Q:will this outperform OEM equipment? and is it recommended to replace OEM equipment with this particular (style) tensioner?
A:The S.A. Gear Timing Chain Tensioner (Part No. 9616) does not exceed but meets the OEM. The S.A Gear timing chain is one of the best in the industry. The case sprockets are made in USA while the chain is made in Japan. For any further assistance please feel free to call us at: 1-877-238-2623 or visit the nearest Advance Auto store and one of our representatives will gladly assist you with any questions or concerns you may have.