U-Scan
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Actron U-Scan

Part No. CP9599AAP Warranty  
VEHICLE DIAGNOSTICS WITH YOUR SMARTPHONE: The new Actron U-Scan provides vehicle diagnostics directly to your smartphone. Plugging directly into your vehicles OBDII port, users can instantly communicate with their vehicle via a free app on their iOS or Android device. Using Bluetooth connectivity, U-Scan assists vehicle owners in diagnosing and resolving automotive issues, saving time and money.

Compatible with all 1996 and newer cars and light trucks, the U-Scan base model features:
  • Emissions information, vital to users in states requiring annual emissions tests
  • QuickCheck summarizing vehicle emissions codes and definitions, erases codes and turns off check engine lights
  • AutoLink to automatically identify most model year 2000 and newer vehicles
  • TrueLink guaranteed to link to all 1996 and newer vehicles
  • Vehicle Activity Log provides a history of vehicle tests and procedures
  • My Garage vehicle manager for quick and easy access to vehicle data

    Product Features:
    • Let's you communicate with all 1996 and newer vehicles on your SMARTPHONE (OBDII & CAN).
    • Reads codes and code definitions. Erases codes and turns off check engine lights. Checks IM (emission) monitors.
    • Advanced App Features Available: Code Connect, Includes over 4.3 Million Top Reported Fixes that can tell you what is wrong with your vehicle.
    • Read and graph LIVE data sensors, RPMs, coolant temperature and more for faster diagnosis.
    • Access ABS brake codes and definitions relating to ABS warning lights for most 1996 and newer GM, Ford, Chrysler, Honda, Hyundai, Nissan abd Toyota vehicles.
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    REVIEW SNAPSHOT®

    by PowerReviews
    ActronU-Scan
     
    3.3

    (based on 16 reviews)

    Ratings Distribution

    • 5 Stars

       

      (4)

    • 4 Stars

       

      (5)

    • 3 Stars

       

      (2)

    • 2 Stars

       

      (2)

    • 1 Stars

       

      (3)

    63%

    of respondents would recommend this to a friend.

    Pros

    • Easy to use (7)

    Cons

      Best Uses

          • Was this a gift?:
          • No (15)

        Most Liked Positive Review

         

        Great product

        Yes, you have to buy in-app purchases to read live data, or erase codes. . . . but it still ends up cheaper in the long run. And the upgrade possibilities and the...Read complete review

        Yes, you have to buy in-app purchases to read live data, or erase codes. . . . but it still ends up cheaper in the long run. And the upgrade possibilities and the fact that you don't have to have another device to lug around when you almost certainly have a smart phone, this is a better all around choice.

        I purchased this with a coupon for $70. With the in-app engine data for many cars for $16, and the Code Connect for $40, I'm still in this for much less than a stand-alone unit. The reader I was considering went for almost $200 with the same capabilities. Hopefully there will be more updates and since I don't have to connect it to a PC, it's very useful.

        The only thing I might not purchase again would be the Code Connect. It seemed all the information contained in that could have been gotten from Google!

        VS

        Most Liked Negative Review

         

        Not worth the money.

        => How you use the product:
        It connects to the ODBII port of your car. Then you download the U-Scan app to your Phone/Tablet/etc.
        Then you add your...Read complete review

        => How you use the product:
        It connects to the ODBII port of your car. Then you download the U-Scan app to your Phone/Tablet/etc.
        Then you add your vehicle to the app and it will allow you to pull codes and clear them.

        => Things that are great about it:
        It does all of the above simply and reliably.

        => Things that aren't so great about it:
        1) It uses a proprietary protocol.
        Because it is not ELM327 compatible it works with the U-Scan app, only the U-Scan app, and nothing else.

        2) It uses proprietary Bluetooth.
        This messed with my phone and I had to factory reset it in order to enable my phone to use my Bluetooth Earpiece again without extreme static (your mileage may vary). The proprietary Bluetooth also means that you can only connect to the U-Scan device while the U-Scan app is open. This is unusual, not just for this type of device but for Bluetooth in general.

        3) Cost:
        Everything you really WANT to do with this device costs Extra.
        Want to clear codes on a car, just not your car?
        That's Extra.
        Want to get live data on your car?
        That's Extra too.
        Want live data on more than one car?
        That's more Extra.
        Want ABS codes?
        Extra.
        Want ABS codes for your friends car?
        More Extra again.
        Want to know what all those codes mean, instead of just getting the codes for your car?
        Not only is it Extra but you must first purchase at least one of the Extras above.
        How about the codes for a different car?
        Yeah, that's Extra too, and it also requires at least one of the above Extras.

        Add it all up and this thing is QUITE expensive.

        4) Device/Vehicle Lock in:
        This device records information about the cars it is connected to. When you connect it to the first car make sure it is not only one of your own but also one you do not plan to get rid of for a while.

        Once you run the U-Scan app with it connected to any car it will not work with any other car unless you pay for one of the Extras above. If you purchase the ability to connect to an additional car then, once you do, that is THE additional car. The only way around this is to pay more Extra so you can use it with any car.

        Summary:
        I intended to replace and aging device that lacked ABS code capabilities with this one.
        I returned this device on the same day it was purchased.
        I frequently help out friends and family - I simply cannot justify the actual cost of this device.

        Reviewed by 16 customers

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        Displaying reviews 1-10

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        1.0

        Terrible product, Terrible company

        By M3

        from Miami, FL

        Verified Buyer

        Pros

          Cons

          • Incompatible
          • Poor customer service
          • Poor instructions

          Best Uses

            Comments about Actron U-Scan:

            I purchased the product to read my check engine light on a 2001 BMW M3. According to packaging, it is guaranteed to work on ALL cars newer than 1996. On the first day of attempts, the OBD dongle would just keep trying to connect with my phone, but without success. As there were no instructions included, I had no idea what to do next. I called customer service and they told me I had to turn my wifi off. It had been off already, but still no success. I tried again the next morning, and somehow it mysteriously connected. However, anytime I tried to read the check engine codes, I would get an error. I called customer service again, and they were no help. They just kept claiming that my car was at fault, even though the check engine light had been read a week or two earlier by another reader. They kept wanting me to test the dongle on another vehicle, but I didn't have access to another. When I asked them for a replacement or refund, they flat out told me NO. Luckily for me, even though Advanced Auto parts had previously told me I could not return the opened product, they allowed me to return it.

            • Was this a gift?:
            • No

            Comment on this review(earn points)

            (3 of 6 customers found this review helpful)

             
            1.0

            Avoid, there are better tools for the $$

            By PAO

            from Alexandria, VA

            Pros

            • It's orange

            Cons

            • Poor Company Support
            • Poor Vehicle Support

            Best Uses

            • Paperweight

            Comments about Actron U-Scan:

            I purchased this tool because the marketing materials and app information lead you to believe it can read OBDII codes, AND SRS & ABS codes. From their own literature:

            "Get access to the ABS brake codes and definitions related to the ABS warning light for most 1996 and newer GM, Ford, Chrysler, Honda, Hyundai, Nissan and Toyota vehicles."

            Codes are not available for my Hyundai Sonata(not an unpopular model). Codes are not available for my Mazda 3 nor my Volkswagen Passat.

            For just a few dollars more (actually cheaper in the end because Actron charges for each SRS or ABS code pack if they are available for your car) you can get another manufacturer's tool that includes SRS and ABS codes for pretty much all vechicles manufactured since 1996.

            • Was this a gift?:
            • No

            Comment on this review(earn points)

            (0 of 1 customers found this review helpful)

             
            5.0

            Best scan tool on the market

            By Jay

            from Kalamazoo, MI

            Pros

            • Easy to use
            • Very fast

            Cons

            • Extra features cost more

            Best Uses

            • DIY
            • Helping Family
            • Helping Frinds

            Comments about Actron U-Scan:

            This is the first tool i grab when friends or family come to me with their check engine light on.I even for my own vehicle diagnostics. I bought one for each of my family members so they can share there troubles via the share screenshot feature within the app. This helps me to explain what going on with their vehicle remotely.
            It is really quick at identifying vehicles that support mode9 vin read. It is also really fast at scanning trouble codes.

            • Was this a gift?:
            • Yes

            Comment on this review(earn points)

             
            2.0

            Lures you in.

            By Cowboy

            from Clifton Park, NY

            Pros

            • Easy to use

            Cons

            • May Not Work
            • More Dollars For Function

            Best Uses

              Comments about Actron U-Scan:

              I purchased this for use with 3 cars. Did not work with a 2004 F250 with 5.4L (donlge woudn't power up). It worked with a 2001 Windstar / 2014 Escape. AND as purchased ~$80, real limited for an iphone app. The more functionality needed more $, use more than on [1] car more $.... you could add more than $100 to have what you need. Webite should note this!!!

              Also before purchasing i asked if it didn't do what i want or didn't work, could it be returned, reply = YES [otherwise i would not have purchased], had a slight problem returning it.

              • Was this a gift?:
              • No

              Comment on this review(earn points)

              (2 of 5 customers found this review helpful)

               
              3.0

              Not what I hoped it would be

              By Gordy

              from Lebanon, OH

              Verified Buyer
              Level 1

              Pros

                Cons

                  Best Uses

                    Comments about Actron U-Scan:

                    I bought this because it was advertised to read ABS and airbag codes. I have an ABS code on my 2002 Chevrolet Trailbalzer and an occasional "service airbag" warning on my 2010 Chevrolet Camaro. After plugging in the scanner on the Trailblazer and pairing with my cell phone, I purchased the additional ABS module hoping to read the ABS code. Unfortunately, after buying the ABS add-on, it told me it could not read the ABS codes for my '02 Trailblazer. Next, I went to my '10 Camaro hoping to see the airbag codes. Unfortunately, it said it could not read airbag codes for the 2010 Camaro. Oh well, it would have been nice to know that before I purchased this.

                    • Was this a gift?:
                    • No

                    Comment on this review(earn points)

                     
                    4.0

                    Great product

                    By Brian

                    from Melbourne, FL

                    Pros

                    • Live Data Capable
                    • No Need To Hook Up To Pc
                    • Upgradeable

                    Cons

                    • Code Connect
                    • Cost

                    Best Uses

                    • Code Reading
                    • Diagnostics
                    • Live Data
                    • O2 Sensor Reading

                    Comments about Actron U-Scan:

                    Yes, you have to buy in-app purchases to read live data, or erase codes. . . . but it still ends up cheaper in the long run. And the upgrade possibilities and the fact that you don't have to have another device to lug around when you almost certainly have a smart phone, this is a better all around choice.

                    I purchased this with a coupon for $70. With the in-app engine data for many cars for $16, and the Code Connect for $40, I'm still in this for much less than a stand-alone unit. The reader I was considering went for almost $200 with the same capabilities. Hopefully there will be more updates and since I don't have to connect it to a PC, it's very useful.

                    The only thing I might not purchase again would be the Code Connect. It seemed all the information contained in that could have been gotten from Google!

                    • Was this a gift?:
                    • No

                    Comment on this review(earn points)

                     
                    4.0

                    Good product

                    By N. Hall

                    from Nashville, TN

                    Verified Buyer
                    Level 1

                    Pros

                    • Easy to use
                    • Good price

                    Cons

                    • Extra Cost In The App

                    Best Uses

                      Comments about Actron U-Scan:

                      This is an easy scanner to use, just know to get all of the features, it cost more money in the app. Worth the money ust for the diagnostic scanner though in my opinion

                      • Was this a gift?:
                      • No

                      Comment on this review(earn points)

                       
                      5.0

                      Awesome Product.

                      By Big Hig

                      from Clayton, NC

                      Verified Buyer

                      Pros

                      • Compact
                      • Cool
                      • Expandable
                      • Good Value
                      • Impressive
                      • Informative
                      • Intuitive

                      Cons

                      • better instructions
                      • Limited But Good For Diyr

                      Best Uses

                      • Analyzing Cars
                      • Check The Pulse

                      Comments about Actron U-Scan:

                      Awesome product for the price. Also should be upgradable. Like most DIY'er products, somewhat limited for indepth info. More detailed instructions would be nice, but very intuitive nonetheless.

                      • Was this a gift?:
                      • No

                      Comment on this review(earn points)

                      (0 of 2 customers found this review helpful)

                       
                      5.0

                      I would buy this product again.

                      By Rev. Don

                      from Greenwood,In

                      Verified Buyer
                      Level 1

                      Pros

                      • Easy to use
                      • Will Let Friends Know
                      • Works Great

                      Cons

                      • NA

                      Best Uses

                      • Keeping Up Mait On Car

                      Comments about Actron U-Scan:

                      Keeping my car and truck mait.Free. I like to service my own car and truck and this is a must have Tool to have for serviceing.

                      • Was this a gift?:
                      • No

                      Comment on this review(earn points)

                      (1 of 4 customers found this review helpful)

                       
                      1.0

                      All show - No go

                      By Nick

                      from Prince William County, VA

                      Level 1

                      Pros

                      • It looks cool

                      Cons

                      • no connectivity
                      • No In-app Support
                      • No Trouble-shooting
                      • Web Site Useless

                      Best Uses

                        Comments about Actron U-Scan:

                        I bought this product with the hopes and expectations that it would perform as advertised. Needless to say, it did not. I have a 2006 Jeep Grand Cherokee with the 4.7L V8 - a code reader should work on my Jeep. The app has zero (0) support built into it, and the scanner would not stay connected to my iPhone for any usable duration. The two never linked up via Bluetooth despite all my efforts and troubleshooting. I reinstalled the app, redid the whole bluetooth link, unplugged and plugged the scanner in - but it was all fruitless. Now I have to figure out how to get my in-app purchases refunded through iTunes. Oh yeah, the scanner doesn't come with what it advertises . . . you have to make in-app additional purchases up to $40 for definitions, etc.

                        • Was this a gift?:
                        • No

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                        Do you have questions about this product?(earn points for answers!)

                         

                        Ask a question, get answers from real customers and in-house experts. Or contact Customer Care by email or call 1-877-238-2623.

                        3 Questions | 3 Answers
                        Displaying questions 1-3
                        • Q:

                          Can this tool turn off abs lights and does it scan air bag codes and turn off srs lights???
                          Asked on 8/15/2014 by sharlie from phila. pa.

                          1 answer

                          • CUSTOMER CARE

                            A:

                            I'd be happy to help you with that! For the ABS system you can access the codes in most systems but you will not be able to reset them. You will not be able to access the safety restraint system [SRS] with this model.

                            Answered on 8/15/2014 by K from AAP
                        • Q:

                          do you ship to australia
                          Asked on 6/9/2014 by bluey from australia

                          1 answer

                          • CUSTOMER CARE

                            A:

                            Hi Bluey, glad to assist you! We ship to any United States, US Territory (including Puerto Rico), or APO/FPO address. We currently do not ship to international addresses.

                            Answered on 6/9/2014 by Steve from AAP
                        • Q:

                          Can I use this with a window's phone?
                          Asked on 3/23/2014 by Richard from Peoria, IL

                          1 answer

                          • CUSTOMER CARE

                            A:

                            Hi Richard, I'm glad to assist you! It is only functional with Android and Apple Devices. And any upgrades are purchased from Google Play and iTunes.

                            Answered on 3/26/2014 by John the Car-Doc from AAP
                        Displaying questions 1-3

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