Brake Pads / Shoes Limited Warranty
Your brake pads or shoes are warranted for the stated period of time printed on your Order Confirmation page or email, provided you were the original purchaser of the part and you still own the vehicle on which it was installed. This warranty cannot be transferred to anyone at any time. Parts installed on commercial use vehicles are warranted for 90 days from the date of purchase.
To obtain a refund, you must return the part to a store, if possible, along with your Order Confirmation page or email within 90 days from the date of purchase. If you are unable to return the part to a local store, please contact Customer Care
for further assistance. After 90 days, the warranty is limited to exchange or store credit. No cash refund will be offered after 90 days.
If any part should fail due to a defect in materials or workmanship under normal installation, use and service, please return it with your Order Confirmation page or email within the warranty period to the store where you purchased it, if possible. If a store is not convenient, please contact Customer Care
for further assistance.
Parts must be installed properly on the vehicle for which they were designed. Improper installation voids the warranty.
WHAT IS COVERED
We will, at our option, replace or refund your money for any part that we sell that fails during the warranty period. The replacement part will be warranted for 90 days from the date of exchange or the remainder of the warranty period, whichever is longer, subject to the conditions and exclusions in this warranty. If the original part should fail within 90 days from the date of purchase, you also may be reimbursed for your labor costs incurred in removing the defective part, up to a maximum rate of $45.00 per hour, provided:
- You make a claim for your labor costs at the time you return the failed part to us.
- Parts must be professionally installed by a garage or service center in order to qualify for labor reimbursement and receipts for labor must be printed on the garage or service center invoice or letterhead.
- You provide us with a copy of your original installation invoice when you make your claim.
- Self-installed units are not eligible for labor reimbursement.
- The labor reimbursement rate is subject to change at any time without notice to you.
WHAT IS NOT COVERED
Warranty does not cover damage or failure resulting from:
- Failure due to accident or collision
- Improper installation of the part
- Misuse, abuse, modification, vehicles used off-road or for racing purposes
- Chemical fallout, tree sap, salt, hail, or other environmental conditions
- Vehicles under manufacturer's recall for a related problem
THIS WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS PHYSICAL INJURIES OR PROPERTY DAMAGE, LOSS OF TIME, LOSS OF USE OF THE VEHICLE, INCONVENIENCE, RENTAL VEHICLE CHARGES, TOWING CHARGES OR ACCOMMODATIONS RESULTING FROM THE FAILURE OF THE PART. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.
This limited warranty represents the exclusive remedy for warranty failure and the total liability of Advance Auto Parts for any part it warrants. ADVANCE AUTO PARTS MAKES NO OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimers of implied warranties. Therefore all implied warranties that may apply to your part are limited to the duration of this written warranty. Some states also do not allow limitations on how long an implied warranty lasts so the above information may not apply to you. This warranty gives you specific rights and you may have other rights which vary from state to state. Advance Auto Parts does not authorize any person to vary the terms, conditions or exclusions of this warranty. If any provision of the warranty should become invalid or unenforceable because of any laws, the remaining terms and provisions of the warranty shall remain in full force and effect. Advance Auto Parts, P.O. Box 2710, Roanoke VA. 24001.